Business
ATM Usage Plunges to 16% in Ghana as Mobile Money Dominates Banking Channels – KPMG Survey
Ghana’s banking landscape has undergone a dramatic transformation, with ATM usage plummeting to just 16% in 2025—down from 34% the previous year—while mobile money has surged to an all-time high of 80%, according to the latest KPMG West Africa Banking Industry Customer Experience Survey.
The findings reveal a decisive shift in customer behaviour: Ghanaians now prioritise convenience, speed, reliability and low-friction access over physical cash infrastructure. Mobile money platforms (primarily MTN MoMo, Vodafone Cash and AirtelTigo Money) have become the dominant channel, reflecting widespread trust in digital wallets for everyday transactions, bill payments, peer-to-peer transfers and merchant payments.

Despite the sharp decline in ATM reliance, customer satisfaction with mobile banking apps actually improved. Ease of use rose two points to 81.4%, and system availability climbed to 80.7%—indicating that banks are succeeding in delivering smoother digital experiences even as physical channels fade.
USSD banking remains a critical bridge for inclusivity. About 26% of respondents use USSD weekly for balance enquiries, airtime top-ups and transfers—proving the channel’s enduring value for users with limited smartphones, low data bundles or rural connectivity.
ATMs, once the hallmark of banking reach and reliability, have lost ground rapidly. They now serve mainly occasional cash needs and remain among the top three monthly channels only for Millennial customers.
KPMG analysts note that “customers are no longer impressed by the number of channels available; they are rewarding the few that work best.”
The survey highlights a clear message for banks and payment providers: the battle for relevance has moved fully to the mobile space.
As Ghana’s economy stabilises and digital penetration deepens, success now hinges on building fast, secure, transparent and frictionless mobile experiences rather than expanding physical footprints.
With mobile money already powering most daily financial interactions, the report warns that institutions that fail to prioritise digital excellence risk losing relevance in an increasingly cashless society.
Business
Young Self-Taught Black Inventor Julian Brown Develops Revolutionary Plastic-to-Fuel Technology
Atlanta, USA – A young Black inventor from Atlanta, Julian Brown, has stunned the scientific community and gone viral worldwide after developing a backyard process that converts everyday plastic waste into usable diesel, gasoline, and jet fuel.
Born in Tennessee and raised in Atlanta, Brown — a self-taught welder with no formal degree or laboratory — created a system called “Plastoline.”
Using an upgraded form of pyrolysis (a thermal decomposition process), enhanced with microwaves and solar energy for cleaner conversion, he built a small reactor capable of turning discarded plastics back into high-quality fuel.
Independent tests reportedly confirmed that the diesel and gasoline produced are among the most refined seen, and he has successfully powered vehicles with the fuel in live demonstrations.
Brown launched a startup called Nature Jab and began sharing his experiments on Instagram and TikTok, where the videos quickly gained millions of views globally. Despite suffering second-degree burns in a reactor explosion, he refused to abandon the project.
He attempted to raise $1 million to scale the technology but secured only tens of thousands of dollars. In July 2025, he posted that he was under attack before temporarily vanishing from public view.
He has since re-emerged, with supporters calling for his protection and greater investment in his work.
The innovation has sparked particular excitement across Africa, where plastic waste accumulates in massive quantities in landfills and communities.
Experts say Brown’s technology could offer a practical solution for turning waste into energy, addressing both environmental pollution and fuel shortages on the continent.
Commentators have criticised the lack of substantial support from investors and the broader community, questioning why a breakthrough with such transformative potential, especially from a young Black inventor, has not received wider backing.
Business
MTN Signals Major Data Center Investment Plans in Ghana
Accra, Ghana – MTN Group is exploring significant investments in data centers in Ghana as Part of its digital push.
The telecoms giant says the move is a natural extension of its broader digital infrastructure strategy in one of its most important African markets.
Group Chief Executive Officer Ralph Mupita made the announcement during a strategic visit to Ghana at the beginning of 2026. He said the company is keen to partner with both public and private stakeholders to develop large-scale data centers that would enhance cloud computing, data storage, and digital service capabilities across the country.
Mupita stated that such facilities are critical to supporting Ghana’s long-term digital transformation and economic growth.
He acknowledged, however, that establishing world-class data centers would require addressing key infrastructure challenges, particularly reliable power supply, suitable land, and advanced cooling systems. MTN is therefore considering collaborative models to ensure projects meet both commercial viability and sustainability standards.
During his engagements, Mupita held discussions with MTN Ghana’s leadership, regulators, and senior government officials, including the Bank of Ghana, the Ghana Investment Promotion Centre, and Minister for Communications, Digital Technology and Innovations, Sam George.
He described Ghana as a priority market that “feels like home” and reaffirmed the Group’s commitment to deepening investments in digital infrastructure and financial inclusion.
On the fintech front, Mupita highlighted plans to expand mobile money services while working closely with the central bank to strengthen fraud prevention through artificial intelligence.
The visit underscored MTN’s ambition to remain a key partner in Ghana’s digital economy, driving innovation, job creation, and inclusive growth.
MTN Ghana (Scancom PLC) is the dominant telecommunications market leader in Ghana and has been recognized as a top-performing operation within the MTN Group. The company is actively shifting from a traditional telco to a technology platform company, with a focus on fintech (Mobile Money) and digital inclusion.
Business
New Cashew Processing Plant and Fertilizer Facility to be Set Up in Ghana
Accra, Ghana – Ghana’s Ministry of Food and Agriculture has signed three Memoranda of Understanding with Chinese firm SENTUO Group Limited to drive agro-industrial growth through major new investments in processing, fertiliser production, and farmer support services.
The agreements, signed in Accra on Tuesday, include the establishment of a cashew processing plant at Sampa in the Bono Region and a fertiliser manufacturing facility. SENTUO will also roll out 30 Farmer Service Centres nationwide to improve access to quality inputs, mechanisation services, and technical support for farmers.

The projects are expected to create significant employment opportunities, particularly for young people, while enhancing value addition and reducing Ghana’s reliance on raw commodity exports.
Minister for Food and Agriculture Eric Opoku described the partnership as a major step toward the government’s Agriculture for Economic Transformation Agenda.
“We are ready to industrialise Ghana’s agriculture,” he said, adding that the cashew plant will process both nuts and apples to maximise returns across the entire value chain.
He emphasised the need to move from exporting raw produce to building a vibrant, value-driven agro-industrial economy.
The Chairman of SENTUO Group Limited, Xu Mingjuan, said the company’s nearly 20 years of operation in Ghana and the current government’s 24-hour economy policy had encouraged further investment. He confirmed that engineers have already started preliminary work on the projects.
The deals signal growing Chinese interest in Ghana’s agricultural transformation and are expected to strengthen food security, boost exports, and create sustainable jobs across the value chain.
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